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How do you handle shortages?

When we notice a shortage, we have two options based on what you tell us. We can: A. Notify you and wait until you ship us the part to complete the order B. Complete the order without that part [...]

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What if I have a problem with my boards? How do you handle rework?

Within 90 days, if you find an issue with our workmanship, we would be happy to evaluate and repair your assemblies, at no charge. Normally, we require an RMA. Prior to any return shipping, [...]

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Do you offer any discounts?

3 pcs 5 days 2 Layers, $10.00 ea / 4 Layer $20.00 ea – See New customer special page for more details. $1500.00 Off to new customer for PCB/PCBA order. Max credit $500.00 per order.

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How should I ship packages to RushPcb Inc?

Please be sure Please be sure Please be sure the outside of each package is marked with the RushPcb Inc order number to: Rush PCB Inc ATTN: Procurement Department 2149-20 O’Toole Ave San [...]

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What do you do with extra components after the build is finished

Extra components, purchased to meet the supplier’s minimum order, are turned over to the customer after assembly, along with the finished PCBs.

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What are the payment terms?

Up-front payment with a credit card (Visa, MasterCard, and American Express) is required. Also, Net Terms can be approved after credit check. Please provide Bank & Trade reference for Net [...]

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What are your work hours and “start” times?

For consideration of turn-around time, work hours are regular business days. Holidays and weekends are excluded. Your completed files have to arrive at RushPcb Inc the day before your kit [...]

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What does the quote include?

The purchase of a solder stencil is included in the quote. Also included are the machine placements of SMT componentsand the hand insertion of thru-hole components. Not included in the online [...]

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What other services can you do besides Assembly? Building Cables? Box Build?

RushPcb Inc does prototype box build and other mechanical assembly, as well as general electronics work. We also can do some solder-based cable work & crimp-based cable work. For mechanical [...]

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Can you do a partial assembly?

Yes, we do partial assemblies. Please provide instructions in BOM *.xls file for the components you do not want placed. (Mostly term used are DNI (Do not Install) or DNL (Do not Load)

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